Privacy Policy
Last updated 2 October 2026
This policy explains what personal data GoSocial collects, why, who it is shared with, how long it is kept, and the rights you have over it. GoSocial (the app and gosocial.co.in) is operated by Fomio World Private Limited, Street No. 5C, H.No. 6-214, Triveni Nagar, Lenin Nagar, Meerpet, Saroornagar, Hyderabad 500097, Telangana ("we", "us"). For the purposes of the Digital Personal Data Protection Act, 2023, we are the Data Fiduciary for your personal data.
What we collect and why
| Data | Why we use it |
|---|---|
| Mobile number | To sign you in with a one-time code sent by SMS, and so a venue can reach you about your booking. |
| Name, email, age, gender and city | Your profile. Age confirms you are 18 or older. City chooses which venues we show you first. |
| Profile photo (optional) | Shown on your profile. |
| Location, only while the app is open and only if you allow it | To sort clubs, events and restaurants by distance. It is used only to sort results and is not stored. We never track your location in the background. You can choose a city instead. |
| Bookings and guest list requests | To make, show and manage your reservations, and so the venue can prepare for you and admit you. |
| Reviews, reports and blocks | Reviews are shown publicly with your name and rating, after an automatic filter for offensive language. You can report a review or block its author; reports are reviewed by our team. |
| Messages to support | To answer you by email. |
| Device and push notification identifiers | To send booking confirmations and reminders you have agreed to receive, through our push notification provider, OneSignal. |
| Technical logs (IP address, device, app version, errors) | To keep the service secure and working, and to investigate faults. |
Payments for bookings are made in the app through our payment provider, Razorpay. We do not see or store your card, UPI or bank details; Razorpay processes them under its own privacy policy, and we receive only the payment reference and status. We do not show advertising and we do not sell personal data.
Consent and your choices
We process your personal data on the basis of the consent you give when you create an account, and where you have voluntarily provided it for a specific purpose, such as a booking. Location and notifications are asked for separately, only when a feature needs them, and you can turn them off at any time in your phone's settings.
You may withdraw consent at any time. Withdrawing it will not affect processing already carried out, and some features (for example, making a booking) cannot work without the data they need.
Who we share it with
- The venue you book or request a guest list from: your name, mobile number, party size, date and time, and any booking notes.
- Service providers who process data for us under contract and only on our instructions: Amazon Web Services (hosting, storage and email, in India); MSG91 (SMS one-time codes); OneSignal (push notifications); Google (maps and location services); and our email provider.
- Authorities, where the law requires it, or to protect the safety of our users or the public.
Where your data is stored
Our servers and databases are in India (Amazon Web Services, Mumbai region). Some service providers, such as our push notification provider, may process limited data outside India. We transfer data only as the DPDP Act permits.
How long we keep it
- Your profile, for as long as your account is open.
- Your location is not kept: it is used to sort results while the app is open and then discarded.
- You can delete your account at any time in the app (Profile → Delete account) or at https://gosocial.co.in/delete-account.
- When you delete your account, your name, mobile number, email, photo, age, gender, city and location are erased straight away and you are signed out everywhere. Past bookings stay in the venue's records without those details, and reviews you wrote remain without your name.
- Database backups are overwritten on a rolling basis within 30 days.
- Server logs are kept for up to 30 days.
- Support messages are kept so we can follow up; ask us and we will delete them.
Your rights
Under the DPDP Act you have the right to:
- get a summary of the personal data we hold about you and how it is used;
- have it corrected, completed or updated (most of it you can edit yourself in the app, under Profile → Edit profile);
- have it erased (in the app, under Profile → Delete account, or at https://gosocial.co.in/delete-account);
- withdraw your consent;
- have a grievance addressed; and
- nominate another person to exercise these rights if you die or are unable to.
To use any of these rights, email support@gosocial.co.in. We will respond within the time the law requires.
Children
GoSocial is for adults. You must be 18 or older to create an account. We do not knowingly process the personal data of anyone under 18; if we learn that we have, we delete it.
Security
Data is encrypted in transit (HTTPS) and stored on access-controlled systems. Sign-in codes are stored only in hashed form and expire within minutes. No system is perfectly secure; if a breach affects your personal data we will tell you and the Data Protection Board of India as the law requires.
Changes to this policy
If we change how we use personal data, we will update this page and its date and, for significant changes, tell you in the app or by email before they apply to you.
Grievance Officer and contact
Grievance Officer, GoSocial, Fomio World Private Limited, Street No. 5C, H.No. 6-214, Triveni Nagar, Lenin Nagar, Meerpet, Saroornagar, Hyderabad 500097, Telangana. Email: support@gosocial.co.in.
If you are not satisfied with our response, you may complain to the Data Protection Board of India.