Terms of Use

Who can use GoSocial

You must be 18 or older. Venues may also apply the legal drinking age of their state and may ask for photo ID at the door; being able to book does not guarantee entry.

Your account

You sign in with your mobile number and a one-time code. Keep your phone secure: anyone who can read your messages can sign in as you. Give accurate details, and keep them up to date. You are responsible for bookings made from your account.

What GoSocial does

GoSocial lets you discover clubs, events and restaurants and book with them. The venue, not GoSocial, provides the event, table or service, sets its prices, and is responsible for what happens on its premises. Details such as timings, menus, line-ups and prices come from the venue and can change.

Bookings, guest lists and payment

• A booking is confirmed when the app shows it as confirmed. Guest list requests may be approved or declined by the venue.
• Priced bookings are paid in the app, by UPI, card or netbanking through Razorpay, and are confirmed once payment succeeds. The total, including any venue entry, ticket or booking fee, is shown before you pay. Food and drink ordered at a venue is settled with the venue. Amounts shown are the venue's prices at the time of booking.
• Entry is subject to the venue's rules, including dress code, age and ID checks, capacity and conduct.
• Arrive on time. A venue may release a table or refuse entry after the booked time.

Cancellations and no-shows

You can cancel a booking in the app where the venue allows it. Please cancel if you cannot attend, so the place can go to someone else. We may limit bookings from accounts that repeatedly do not turn up.

Reviews and what you post

• Reviews must be about your own genuine experience of a venue you booked.
• Do not post anything unlawful, abusive, hateful, sexual, misleading or that shares someone else's personal information.
• You keep ownership of what you post, and give us permission to show it in the app and on our website.
• Reviews pass through an automatic filter for offensive language. Anyone can report a review they think breaks these rules, and you can block the person who wrote it. We review reports, may remove content, and may suspend accounts that post it.

Things you must not do

• Make bookings you do not intend to keep, or book on behalf of others without their permission.
• Resell bookings or guest list places.
• Copy, scrape or interfere with the app, its data or other users.
• Use the service for anything unlawful.

Suspension and closing your account

We may suspend or close an account that breaks these terms or puts other users or venues at risk. You can delete your account at any time in the app (Profile → Delete account) or at https://gosocial.co.in/delete-account.

Our responsibility

We work to keep GoSocial accurate and available, but we provide it as is and cannot guarantee that it will always be uninterrupted or free of errors. To the extent the law allows, we are not responsible for the acts or omissions of venues, for the events or services they provide, or for indirect losses. Nothing in these terms limits rights you have under the Consumer Protection Act, 2019 or other law that cannot be excluded.

Changes

We may update these terms. We will change the date above and, for significant changes, tell you in the app before they apply. If you keep using GoSocial after that, the updated terms apply.

Law, disputes and contact

These terms are governed by the laws of India, and the courts at Hyderabad have jurisdiction. Questions or complaints: support@gosocial.co.in. Grievances: Grievance Officer, GoSocial, at support@gosocial.co.in.